Troubleshooting and Testing 

Problems with Students' Records

The Academic Model team are responsible for troubleshooting all kinds of problems with students' records throughout the year. For example problems that occur during the admissions process, where a student can't register on-line, where a student's record hasn't rolled/rolled when it shouldn't have, a student isn't appearing in the exams database, incomplete or incorrect information is appearing on exams spreadsheets or where a student isn't appearing in the Graduation database.

Contact Academic Model for queries relating to problems with students' records.

Testing for Banner Upgrades

The Academic Model team are always heavily involved in User Acceptance Testing (UAT) for upgrades to Banner. To discuss any UAT requirements, please contact Academic Model.

General Banner Information

The Academic Model team has a good all-round knowledge of Banner and its forms and processes (and workarounds!) from admissions through to graduation.

Contact Academic Model with your query and we will be happy to help.